Last updated: 8/21/2026
Home Uplink ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate platform.
We collect information you provide directly to us, including:
We automatically collect certain information about your use of our platform:
We use the collected information to:
We may share your information in the following circumstances:
By registering as a real estate agent on Home Uplink, you acknowledge and consent that the following information will be publicly viewable to all visitors of the platform, including unregistered users:
This public disclosure is necessary for regulatory compliance with real estate disclosure requirements and to facilitate connections between agents and potential clients. You may not opt out of displaying your license number and brokerage affiliation while maintaining an active agent profile on the platform.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
You have the following rights regarding your personal information:
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.
We keep personal information only as long as it is needed for the purposes described in this policy, or as long as we are required to keep it to meet legal, tax, accounting, or regulatory obligations, resolve disputes, and enforce our agreements. The table below describes our standard retention periods:
| Type of data | How long we keep it |
|---|---|
| Account and profile information | For as long as your account remains active |
| Data after an account deletion request | Removed from our live systems immediately; residual copies in encrypted backups are purged within 30 days |
| Reactivation / grace period | None — deletion is immediate and permanent, and we cannot restore a deleted account |
| Billing, payment, and tax records | 7 years, to satisfy tax and accounting obligations |
| Deletion audit records, security logs, and consent records | 24 months, to demonstrate that requests and consents were honored |
| Analytics and usage logs | 14 months, after which data is aggregated into non-identifying statistics |
| Messages, inquiries, and appointment requests | 24 months after the last activity in the conversation |
| Expired or archived property listings | 12 months after expiration, then deleted |
| MLS / IDX listing data | Refreshed and purged according to the rules of the originating MLS or data provider |
| Marketing contacts after an opt-out | A minimal suppression-list entry is retained indefinitely so that we can continue to honor your opt-out |
Aggregated or de-identified information that can no longer be linked to you may be retained for longer periods for research, reporting, and product improvement. If data is subject to a legal hold, subpoena, dispute, or open investigation, we retain it until that matter is resolved, after which the standard schedule above applies.
You can delete your account and associated personal data at any time:
If you cannot access your account, email admin@homeuplink.com from the address associated with your account. We verify and respond to deletion requests within 30 days.
Any active subscription is cancelled as part of the deletion process. Deleting your account does not automatically entitle you to a refund of amounts already paid.
Deletion is permanent. Once you confirm, your account and data are removed from our live systems right away and cannot be recovered — there is no restore window. Residual copies in encrypted backups are overwritten within 30 days. If you may want your listings or history later, export or save what you need before deleting.
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date.
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: admin@homeuplink.com
Address: 920 Wekiva Springs Road #915151 Longwood, Florida 32791